About
We are a professional services company specialising in debt recovery, offering tailored solutions to improve cash flow and restore financial stability. Our expert team provides efficient, respectful services to resolve outstanding debts quickly and effectively.
We are committed to delivering outstanding services tailored to meet the unique needs of our clients. We focus on providing efficient solutions that allow businesses to navigate their financial challenges with ease and confidence. Our mission is to deliver seamless and reliable services that contribute to the continued success of the businesses we work with. Through our professionalism and client-focused approach, we aim to achieve positive outcomes in every partnership we form.
Our approach is founded on principles of efficiency, transparency, and professionalism. We take a systematic, methodical approach to debt recovery, ensuring a seamless experience for our clients. Every case is treated with individual attention, tailoring our strategies to meet the specific needs of each client. By maintaining clear communication, ethical practices, and respect for all parties involved, we minimise disruption and maximise the chance of successfully resolving the issue. This personalised approach helps alleviate the burden on your business and provides the best chance of recovering what’s owed.
By choosing our services, you’ll benefit from a team of professionals with extensive experience in debt recovery. We offer flexible and customisable solutions suited to businesses of all sizes and across various industries. Our high success rates speak for themselves, and we are dedicated to ensuring that you stay informed at every step of the process. We strive to minimise any impact on your day-to-day operations, ensuring the debt recovery process is as efficient and effective as possible. With our help, your business will be able to recover outstanding debts swiftly, restoring cash flow and financial stability.
Our Debt Collection Services:
We provide a comprehensive range of debt collection services, tailored to meet the specific needs of businesses across the UK. From recovering overdue payments to managing credit control, our expert solutions are designed to improve your cash flow and reduce the impact of unpaid debts.
Commercial Debt Recovery
We help small businesses manage overdue invoices, improving cash flow and freeing up time for growth.
Credit Control
We help small businesses manage overdue invoices, improving cash flow and freeing up time for growth.
Credit Management Review
Our tailored debt recovery solutions streamline collections for large corporations, ensuring efficiency and minimal disruption.
We provide solutions for:
Small businesses
We help small businesses manage overdue invoices, improving cash flow and freeing up time for growth.
Corporates
Our tailored debt recovery solutions streamline collections for large corporations, ensuring efficiency and minimal disruption.
Asset Based Lenders & IPs
We provide expert debt recovery services for asset-backed lending, helping secure quick and effective results.
Advantages of Working with Us:
Experienced Professionals
With years of expertise, our team is adept at managing even the most complex debt recovery cases with high efficiency. You can rely on us to provide effective solutions tailored to your requirements.
Tailored Solutions
We recognise that every business operates differently. That’s why we deliver bespoke debt collection services designed to align seamlessly with your unique needs and objectives.
Improved Cash Flow
Our tried-and-tested strategies are crafted to minimise payment delays and optimise cash flow, giving you greater control over your finances and the stability to grow your business.
Customer Relationships
We prioritise the preservation of your valuable client relationships by employing ethical and considerate recovery practices, ensuring your reputation remains impeccable.
Transparent Communication
We believe in complete transparency throughout the debt recovery process. You’ll receive regular updates and detailed reports, ensuring you’re always informed and in control.
Nationwide Coverage
With services spanning across the UK, we’re equipped to assist businesses in every region, providing consistent, high-quality support no matter where you’re located.
Frequently Asked Questions
I need a collection agency. Where do I start?
Simply get in touch with us, providing details of the debt you wish to recover. We’ll assess your situation and offer tailored solutions to get your payment back on track. Our team will guide you through the entire process to ensure everything runs smoothly.
What should my business look for when hiring a collection agency?
When selecting a collection agency, consider their experience, reputation, and accreditation with professional bodies. Choose a company with ethical practices, a transparent approach, and expertise in your industry. The right agency will help you recover debts efficiently while safeguarding customer relationships.
What types of debts do you recover?
We specialise in recovering a broad range of debts, including commercial debts, overdue invoices, asset-backed loans, and utility arrears. Regardless of the complexity or size of the debt, our experienced team will work to recover the money owed to you.
What should a small business do when they don’t get paid?
If you're not paid on time, it’s crucial to take action promptly. Start by sending reminders or contacting the customer directly. If the situation persists, outsourcing to a professional debt collection agency will relieve the burden of chasing payments and allow you to focus on running your business.
Why don’t my customers pay?
There are various reasons customers may delay payment, such as cash flow issues, dissatisfaction with the service or product, or a simple oversight. It’s important to identify the underlying cause and, if necessary, seek professional help to recover any outstanding amounts efficiently.
Why is my business losing customers?
Customer loss can result from a variety of factors, such as changes in market demands, poor customer service, pricing issues, or unmet expectations. Conducting customer feedback surveys or reviewing your offerings can help pinpoint the cause and allow you to address and correct it promptly.
How can I improve the cash flow in my small business?
Improving cash flow involves regularly reviewing your payment terms, offering discounts for early settlement, and ensuring customers are invoiced promptly. Consider outsourcing credit control to streamline payments and rely on a collection agency to pursue overdue debts when necessary.
How long does the debt collection process take?
The duration depends on the complexity of the debt, the debtor's responsiveness, and whether legal steps are required. Typically, we aim to resolve debts quickly, but we will keep you fully updated throughout the process to ensure you’re informed every step of the way.
Do you charge upfront fees?
No, we operate on a "no-win, no-fee" basis for most of our services, meaning you only pay if we successfully recover your debt. This eliminates financial risks for your business, ensuring you don’t pay for unsuccessful collections.
How do you keep me updated on the progress?
We believe in full transparency. You’ll receive regular updates on the status of your case, including any actions we’ve taken, debtor responses, and whether any legal proceedings are required. Clear communication is key, and we’ll ensure you’re always in the loop.
Are your methods compliant with regulations?
Our debt collection services fully comply with UK debt recovery laws and industry regulations. We strictly adhere to legal and ethical practices, ensuring that every step we take is above board, and your business stays protected throughout the process.
What if the debtor disputes the claim?
Should a debtor dispute a claim, we’ll investigate the matter thoroughly. Our team will carefully review any evidence provided by the debtor and work to resolve the dispute either through amicable negotiation or further legal action if necessary.
Why you should not wait too long to collect?
Waiting too long to collect can make the process more difficult. Delayed collections may lead to increased risk of non-payment or disputes, which can harm your cash flow. The sooner action is taken, the better the chances of recovering your debt and protecting your business’s financial health.
Can you help with international debt recovery?
Yes, we offer debt recovery services globally, working with trusted partners across Europe, the US, and further afield. Our team handles the complexities of international debt, helping you recover money owed no matter where the debtor is based.
Will my customer relationships be affected?
Our primary aim is to recover your debts professionally and ethically, without harming your customer relationships. We ensure that your clients are treated fairly throughout the process, maintaining the balance between pursuing payments and preserving goodwill.
What information do you need to start the process?
To begin, we require details such as the debtor’s name and contact information, the amount owed, invoices, any contracts or agreements, payment terms, and a record of any communication you’ve had with the debtor regarding the payment.
How are collection agencies better today?
Modern collection agencies like ours utilise the latest technology, data analysis, and ethical communication techniques, making debt recovery faster and more efficient. We also prioritise transparency and customer care, ensuring that you receive an excellent service that aligns with the highest standards.
What types of businesses do you work with?
We work with businesses of all sizes, from small businesses and SMEs to large corporations. No matter your size, we tailor our services to meet your specific needs, ensuring that every client receives the professional and personal service they deserve.
Contact us
To learn more about how we can support your business, please call us on +44 (204) 577-1668 or email contact@rccollectionsltd.com. Alternatively, complete the form below, and one of our team members will get back to you shortly.
Please note that our lines are open Monday to Friday, from 9:00 am to 5:30 pm.
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Head Office
C/O Jks Accountants Limited Suite 6, 10 Duke Street, Liverpool, England, L1 5AS